updated April 19, 2011
- Single-user Black & White Laser
- Multi-user Black & White Laser
- Single-user Color Laser
- Multi-user Color Laser
- Multifunction Laser
In an attempt to lower the total cost of ownership to the University as a whole, printer standards were implemented on April 1, 2004 . All inkjets printers purchased previously are NOT covered by OIT support and maintenance. If you have a university approved standard LaserJet printer less than 6 years old as of today's date, OIT will support it. All other printers will be deemed un-supported. The OIT Help Desk will have a list of ETSU Inventory numbers that indicate eligible printers, and when you call for service, they will inform you if your printer is no longer supported. The department will then be responsible for obtaining hardware repairs from an outside source, or replacing the printer with a newer, supported standard model.
The only models that will be tagged are the ones listed below. A department may choose to purchase a printer other than one of these. If they do so, they will not be tagged with an ETSU inventory number, nor will they be covered under the campus PC Maintenance contract. The department will be responsible for obtaining their own support and repairs for hardware failures. If there is a software issue, OIT will attempt to help but this would be considered a low priority task.
ETSU has state contracts with Pomeroy Computer Resources and Dell, Inc. to purchase printers.
If your particular operating system is not listed in the Platform/OS Compatibility field, that means this printer probably will not work with your computer. Most likely, you are running on an outdated and likely unsupported Operating System. You should consider upgrading your computer if you have one too old to accommodate the printer.