Customer Service
Information Technology provides two separate Help Desk services to assist with technological needs and questions.
Students in need of technical assistance can contact the Student Help Desk at shdesk@goldmail.etsu.edu or call 423-439-5648.
The Faculty and Staff Help Desk can be reached via email at oithelp@etsu.edu or by telephone at 423-439-4648.
Faculty/Staff Help Desk
Vincent Thompson - Customer Support Manager
Steve Church - Help Desk Technician
Dustin Fawver - Help Desk Technician